Our complaints & feedback procedure

 Customer complaints

At Utility Point we’re passionate about making utilities work around your lifestyle – we want everyone who joins our community to enjoy their time with us and save money. But sometimes things don’t go to plan.

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Send us a message

Email us directly through your mail client or smartphone: [email protected]

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Call our team

Members Relationship Team on 03455 57 78 78 Lines are open Mon-Fri 9am-6:30pm, weekdays.