Frequently Asked Questions

Here you’ll find all the information you need about Utility Point and your account with us. Can’t find what you’re looking for? Open up the online chat below and one of our friendly customer service team will be happy to help.

Electricity Switch
Switching to Utility Point
Gas and Electricity Supply
My energy​
My Utility Point Account​
Economy 7 Meter
Meters and Meter readings​
Moving Home​ & Bereavment
Gas and Electricity Supply
Need more help? Visit our contact page for more options.